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Kentucky Career Center - Cumberlands

soft skillsAre you seeking a customer service job? Do you have the skills that employers look for in the candidates they hire? The customer service industry requires employees with a number of soft, or interpersonal, skills. Here are ten soft skills that will benefit you in any customer service job whether you interact with customers in person, on the phone, or via email or online chat.

Developing these skills and emphasizing them in a job application and interview will help you rise above the job market competition.

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